CONTACT & FAQ's – Sock Tribe

CONTACT & FAQ's

*DUE TO ERRORS IN OUR SHIPPING/EMAIL SERVER, NOT ALL OF OUR REPLIES ARE SENDING AS SHOULD BE. IF YOU REQUIRE ASSISTANCE, WE WOULD SUGGEST GETTING IN TOUCH ON OUR FACEBOOK OR INSTAGRAM PAGES*

Apologies for this huge inconvenience. We are trying our best to resolve these issues ASAP. 

ARE YOUR SOCKS SUITABLE FOR CHILDREN?

We believe our socks will fit all! (Within reason).
To be specific,. the majority of our products are adult sized (EU 36-47) unless specified otherwise.
All of our socks will comfortably fit up to Size 11 UK. 

Kids Bundles are available in our Tribe Bundles section.

Currently these items are not available for individual purchase however, we will be opening a Toddlers and Stockings/Tights section in the near future.

Be sure to stay up to date by following us on Facebook and Instagram.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Halloween is upon us. We aim to get those socks on your feet as soon as possible. 

Depending on location, delivery can be as little as 7 days.
However, we do allow 14 days delivery in the current climate*

*Covid-19 restrictions may vary depending on location and delivery centre.

We're here to help you with all your sock needs.
Get in touch at chat@sock-tribe.com or drop us a message below.

 

HOW DO I TRACK MY ORDER?

You can track your delivery on our Order Tracking page.

Your 4- digit Order Number (ex. #1234) and the email address used at purchase will be needed.
Order numbers are found in your confirmation e-mail sent at the time of purchase.
(On rare occasions, this email may find it’s way into the junk/spam folder.)

Feel free to contact us at chat@sock-tribe.com or use the contact form below if you have any queries. 

CAN I MAKE A REQUEST?

We'd love to hear from you!
Our goal is to give our customers the biggest variety and best customer experience as possible. 

If you're not happy with our service, then neither are we,

Don't hesitate to get in touch !f you have any requests, suggestions, or even want to tell us how we can do things better,
We're all ears... (and socks)

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